Customer Reviews

They really went out of their way to help us

Why did you choose to get a quote from us and where did you get our contact details?
Saw your lorry

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Paul and Ellis were excellent they really went out of their way to help us

How would you rate our communication?
10/10

How can we improve our service?
Not sure

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
From my first call to saying goodbye to the 2 guys who moved us to the other side of the country the service you provided was brilliant!

Very relaxed due to the professionalism of your team.

Why did you choose to get a quote from us and where did you get our contact details?
Family work there

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Family

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very polite and efficient! Excellent job

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
It went very smoothly and was very relaxed due to the professionalism of your team.

Helpful and friendly and took great care with all our belongings

Why did you choose to get a quote from us and where did you get our contact details?
Google search

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
I got 4 quotes and your was the one that was reasonably priced and reinstalled furniture for us also the home visit was friendly

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Helpful and friendly and took great care with all our belongings

How would you rate our communication?
10/10

How can we improve our service?
N/a

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
It was done in great time

Very professional survey with good follow up

Why did you choose to get a quote from us and where did you get our contact details?
From internet with good reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Very professional survey with good follow up

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
On time with very courteous team

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

So friendly, helpful, quick and professional

Why did you choose to get a quote from us and where did you get our contact details?
My niece  had you for her removal

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Because you were recommended

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
So friendly helpful quick and professional

How would you rate our communication?
10/10

How can we improve our service?
You couldn’t

How likely are you to recommend us to your friends / family?
10/10

Really efficient, polite and friendly

Why did you choose to get a quote from us and where did you get our contact details?
From an estate agent

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Limited options but were available and responsive

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Really efficient, polite and friendly

How would you rate our communication?
10/10

How can we improve our service?
Our only comment would be price vs comparison

How likely are you to recommend us to your friends / family?
10/10

Professional, courteous and a pleasure to interact with.

Why did you choose to get a quote from us and where did you get our contact details?
Recommended by our seller :)

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You came highly recommended by the seller of the property we've moved into.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Both gentlemen went out of their way to respond to our request. Professional, courteous and a pleasure to interact with.

How would you rate our communication?
10/10

How can we improve our service?
Nothing I can think of right now.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Keep up the great work!

Competitive price and a good company

Why did you choose to get a quote from us and where did you get our contact details?
My work use you for storage and I know you’re a good company with a strong reputation.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Competitive price and a good company

How would you rate your move team?
10/10

How would you rate our communication?
9/10

How can we improve our service?
We weren’t offered a packing service, or a service for dismantling and reassembling furniture. It would have been good to know the cost of those.

How likely are you to recommend us to your friends / family?
10/10

I could not have wished for a better removal experience

Why did you choose to get a quote from us and where did you get our contact details?
I liked the look of your vehicles

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Everything was looking good but when it was suggested to do a partial load the previous day that sold me.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were stars of the highest calibre, so organised and helpful, nothing was too much trouble.
It was a long day since due to a national banking system problem the legal completion was late and they waited over 4 hours at my new property before the keys were released. Once we were in the four guys worked as a team and quickly, though with great care, moved me in. I could not have wished for a better removal experience. All the guys were great but their leader George was a brilliant communicator and made sure I was okay throughout the process.

How would you rate our communication?
10/10

How can we improve our service?
Keep doing what you are doing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thankfully Britannia Bradshaw took much of the stress off me

Email to Sam

Thank you for your help in make my house move go as smoothly as possible. I would also like to convey my personal thanks to the team that physically moved my belongings, George, Dave, Duncan and Mike. They were all brilliant throughout the process and nothing was too much trouble. As you are aware I was victim of late key syndrome. With that in mind I knew the lads were quite entitled to call it a day and finish the move another day. However, they were patient and gave me enough time to thankfully obtain the keys. Once we were in it was amazing how efficiently they worked as a team shifting my gear. Despite the time they took great care and worked with me on what went where etc. 

I have been a senior manager in a service industry and trust me these people were top notch. George kept liaising with me so fantastic coordination and communication skills. 

I will make it my business to recommend Britannia Bradshaw to all of my friends and colleagues. 

Thank you again  

From start to finish my items were handled with care

Why did you choose to get a quote from us and where did you get our contact details?
Advertising

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Value and good reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were very helpful, polite and careful. Very excellent service.

How would you rate our communication?
10/10

How can we improve our service?
Nothing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
From start to finish my items were handled with care. The whole service was stress free and made moving long distance a breeze. Very professional service.