Customer Reviews

My move team was AMAZING.

Why did you choose to get a quote from us and where did you get our contact details?
I was recommended to you

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
I needed to move all my belongings from England to Stockholm.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
My move team was AMAZING. I already left a google review for them but they were amazing. Some of my furniture didn't even need to be dissembled which allowed me to get set up in my new place faster. Plus I had some really unique items like instruments and vinyl records and they all made it safely!

How would you rate our communication?
10/10

How can we improve our service?
I don't know, everybody was wonderful.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Jacki was by far amazing. She answered COUNTLESS of my questions and was always so prompt. I feel bad for asking so many questions to her, but she is amazing and wonderful at her job. I can't thank Jacki and Martin enough for starting the whole process and getting it all the way done. :D Thank you so much!

Lynne was particularly reassuring, friendly and helpful.

Why did you choose to get a quote from us and where did you get our contact details?
Britannia Lanes had moved us from Cornwall to Cheshire and it was a trusted brand so chose Britannia Bradshaws to move us back.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
See above

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
See previous feedback provided

How would you rate our communication?
10/10

How can we improve our service?
Doesn't need improving.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Lynne was particularly reassuring, friendly and helpful.

Got on with the job with no complaints and helped with the whole move

Why did you choose to get a quote from us and where did you get our contact details?
Local, Google search

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Reliability and price

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were excellent, got on with the job with no complaints and helped with the whole move

How would you rate our communication?
10/10

How can we improve our service?
Maybe an sms confirmation to reassure that it is all booked

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The guys were brilliant 

Good reviews, professional and competitive

Why did you choose to get a quote from us and where did you get our contact details?
BAR website

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good reviews, professional and competitive

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Lynne at Bradshaws and the removals team John, Paul, Alan, Rob, Adrian, Chris & Adam were all excellent finding solutions to many problems that occurred during the move.

How would you rate our communication?
10/10

How can we improve our service?
Nothing comes to mind

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
We suffered many issues with the move from Bolton to Huddersfield with the sudden need to break the chain for completion dates on sale and purchase, late transfer of funds, late access to new house and the need to tranship everything to small vehicles due to access problems and both Lynne and the removal guys kept calm and got on with the job. Without their excellent attitude we would have really struggled!

Thanks to Lynne, John, Paul, Alan, Rob, Adrian, Chris and Adam for all your help!!!

They cared about our furniture.

Why did you choose to get a quote from us and where did you get our contact details?
Google search and the comments

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Good comments, size and history of the company

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Bart and Chris were punctual.  They were professional and acted fast.  They cared about our furniture.  They were patient in answering our questions.  We were satisfied with their service.

How would you rate our communication?
9/10

How can we improve our service?
Can’t think of at this moment

How likely are you to recommend us to your friends / family?
9/10

Very friendly and careful with our possessions

Why did you choose to get a quote from us and where did you get our contact details?
Insurance company

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Recommended

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Jamie, Bart, Rhys & Ben were very friendly and careful with our possessions, very highly recommended team.

How would you rate our communication?
10/10

How can we improve our service?
Nothing to improve, all good.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Everything on time and to plan.

Quick, clean, tidy and couldn’t have been more helpful

Why did you choose to get a quote from us and where did you get our contact details?
Internet search and good reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good reviews and local

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Both Rhys and Ben were excellent. Quick clean tidy and couldn’t have been more helpful with everything. Very pleased with the service.

How would you rate our communication?
10/10

How can we improve our service?
It was excellent

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
As above

Took instructions & just got on with it

Why did you choose to get a quote from us and where did you get our contact details?
Used Britannia Bradshaw for main house move & everything was excellent.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Used Britannia Bradshaw for main house move & everything was excellent, so was happy to use again

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very friendly and super efficient. Took instructions & just got on with it. Couldn't believe how quick they were- brilliant!

How would you rate our communication?
10/10

How can we improve our service?
Perfect service!

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
No. Apart from everything was great.

We were completely satisfied with every step of our move

Why did you choose to get a quote from us and where did you get our contact details?
A Google search of the area

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Confidence in Martin who gave the initial quote. It wasn't the cheapest or the most expensive but we liked the security of the storage facility and the longevity of the company.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly and worked their socks off

How would you rate our communication?
10/10

How can we improve our service?
We were completely satisfied with every step of our move. We rang the office a few times with queries and the office staff were friendly and efficient. Cannot fault your company.

How likely are you to recommend us to your friends / family?
10/10

Nothing was a trouble to them

Why did you choose to get a quote from us and where did you get our contact details?
Flyer through the door

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good price

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Bart and Chris made the move go very smoothly, nothing was a trouble to them

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10