Customer Reviews

Good initial service and price

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good initial service and price

How would you rate your move team?
10/10

How would you rate our communication?
9/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
8/10

Very efficient, friendly, helpful and informative.

Why did you choose to get a quote from us and where did you get our contact details?
Leaflet drop.

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Confidence in company, and availability.

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Very efficient, friendly, helpful and informative.

How would you rate our communication?
9/10

How can we improve our service?
No need.

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?
No

Everything was very professional

Why did you choose to get a quote from us and where did you get our contact details?
A card through the door and I had heard of you

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Having met Martin I felt everything was very professional and you were getting what you paid for rather than going cheap and it being a disaster.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Jamie was amazing!

How would you rate our communication?
10/10

How can we improve our service?
Can't think of anything

How likely are you to recommend us to your friends / family?
10/10

The move went very smoothly

Why did you choose to get a quote from us and where did you get our contact details?
Postal flyer

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Liked your approach

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
They were very efficient

How would you rate our communication?
10/10

How can we improve our service?
You can’t

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The move went very smoothly

Quick, efficient, clean and careful

Why did you choose to get a quote from us and where did you get our contact details?
Previous experience

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You provided a prompt quote and were able to accommodate us on the dates we wanted

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Quick, efficient, clean and careful and they were polite and pleasant

How would you rate our communication?
10/10

How can we improve our service?
I have no suggestion to make.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Never again but that has nothing to do with your team

a good team who clearly knew their stuff.

Why did you choose to get a quote from us and where did you get our contact details?
Found you on-line

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Fair price based on a thorough initial survey

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly, reassuring, efficient, thorough - a good team who clearly knew their stuff. 

How would you rate our communication?
9/10

How can we improve our service?
Would have liked to know your team’s eta on day 1 of the move out.  Phoned the office - they checked with the driver and I was then kept well informed.

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?
Your team were reassuring & substantially eased the stress of our move.

They did an excellent job

Why did you choose to get a quote from us and where did you get our contact details?
Saw one of your vans

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
You seemed very professional

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They did an excellent job

How would you rate our communication?
9/10

How can we improve our service?
I don't know

How likely are you to recommend us to your friends / family?
9/10                                                                                                                                                                        

Reasonable price. Seemed very professional from the quote

Why did you choose to get a quote from us and where did you get our contact details?
Internet- contacted a number of companies Bradshaws were the first to respond

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
Reasonable price. Seemed very professional from the quote

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were very considerate

How would you rate our communication?
10/10

How can we improve our service?
Nothing from what I can see

How likely are you to recommend us to your friends / family?
10/10

They were very considerate

Why did you choose to get a quote from us and where did you get our contact details?
You moved a friend last year

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Recommended

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were very considerate

How would you rate our communication?
10/10

How can we improve our service?
By continuing to realise how stressful it is

How likely are you to recommend us to your friends / family?
10/10

Enormous thanks for providing such a professional and competent service.

Why did you choose to get a quote from us and where did you get our contact details?
Diocese of Birmingham recommended list of firms to contact.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Your willingness to be flexible and accommodate our desire (at a cheaper rate) to move in stages with a smaller van.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Absolutely first rate. Hard working, cheerful, thoughtful, diligent, hardly put a foot wrong and very quick to acknowledge small issues that did come up.

How would you rate our communication?
10/10

How can we improve our service?
Nothing I can think of!

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Enormous thanks for providing such a professional and competent service.