Customer Reviews

Staff at every stage were professional and sensitive

Why did you choose to get a quote from us and where did you get our contact details?
A neighbour who had also moved recommended you

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good reviews and also friendly response on first contact

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Jamie and the team were very friendly whilst remaining professional

How would you rate our communication?
10/10

How can we improve our service?
Keep up that standard.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Staff at every stage were professional and sensitive. They arrived on time in an appropriate vehicle and catered for our specific needs on the day. We would have no hesitation recommending Britannia Bradshaw. 

I’ll definitely be using you again for any moving needs

Why did you choose to get a quote from us and where did you get our contact details?
Google

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Efficient service, competitive quote

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
David, Mike, Garry and Paul were great. Good team and good people. Made the move seamless for me. Great work.

How would you rate our communication?
10/10

How can we improve our service?
Keep doing what you’re doing. Professional company and great team.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Keep it up. I’ll definitely be using you again for any moving needs. Thank you.

The packing up was excellent and performed very efficiently and quickly

Why did you choose to get a quote from us and where did you get our contact details?
Compare website

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Our date at the enquiry time was unknown but Claire from the office kept in regular contact on our progress

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Rob, Andy, Anthony and Lee were superb. Nothing was too much trouble. The packing up was excellent and performed very efficiently and quickly. In our new home, John and Rob took the time with us on where to place everything, more than happy to move furniture around on two occasions, when I changed my mind.

How would you rate our communication?
10/10

How can we improve our service?
I honestly don't think it could be any better

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
N/A

I was shocked at how quickly they packed up the house

Why did you choose to get a quote from us and where did you get our contact details?
I looked up removal companies online. The diocese chose the cheapest quote out of the 3 I sent them.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Because it was a company I’d heard of/had been recommended to me by other clergy.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The move team were excellent. I was shocked at how quickly they packed up the house. Very friendly and professional.

How would you rate our communication?
10/10

How can we improve our service?
Excellent service.

How likely are you to recommend us to your friends / family?
10/10

Very competitive price

Why did you choose to get a quote from us and where did you get our contact details?
I received a leaflet through the post when our house went on the market, your flyer looked the most professional out of the ones that we received.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You quoted a very competitive price and the service had been good to that point.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The team were absolutely brilliant on the day of the move....Presto, George, Ryan & Garry were professional yet relaxed and made us feel at ease on what is a very stressful day. I would highly recommend your services to family and friends.

How would you rate our communication?
10/10

How can we improve our service?
I can't fault the service, cannot think of 1 thing.

How likely are you to recommend us to your friends / family?
10/10

Good reputation and competitive pricing

Why did you choose to get a quote from us and where did you get our contact details?
Online research

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
National company with good reputation and competitive pricing

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
After an initial scare (crew held up on M42) they worked hard and were joined later by others which helped get the move fully completed by 3pm

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
We did our own packing and unpacking - except for glass table tops and large TVs -which sped things up however you guys did a brilliant job with only one breakage.

A very professional job

Why did you choose to get a quote from us and where did you get our contact details?
Estate Agent Jordan Fishwick

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
You were the most helpful over the phone

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Dave and George made a titanic (to me!) job look easy. They took every heavy lift, awkward shape and tight corner in their stride, were fast and knew exactly what should go where. They approached all the furniture manoeuvring with a can-do attitude, the heroes of the day really, a very professional job!

How would you rate our communication?
10/10

How can we improve our service?
I`m thinking hard and can`t come up with anything

How likely are you to recommend us to your friends / family?
10/10                                                                                                                           

Email to Claire
I've sent Dave & George a glowing review but I`d also like to say how much I appreciated you and the others I spoke to over the phone in advance of the move. My sale wasn’t easy and you were all really helpful in all my repeated enquiries about dates and arrangements: in fact - you were downright kind.

So, thank you Claire.

The company was recommended by my employer

Why did you choose to get a quote from us and where did you get our contact details?
The company was recommended by my employer (the University of Leeds)

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
My employer made the choice

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
I just wanted to thank them for their work!

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Fantastic service

Why did you choose to get a quote from us and where did you get our contact details?
Recommendation on Facebook

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Reasonable price / availability

How would you rate your move team?
10/10

How would you rate our communication?
10/10

How can we improve our service?
Fantastic service

How likely are you to recommend us to your friends / family?
10/10

Hard-working and turned up on time

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Reliable reputation

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Hard-working and turned up on time

How would you rate our communication?
10/10

How can we improve our service?
Excellent service can't be improved

How likely are you to recommend us to your friends / family?
10/10