Customer Reviews

They handled everything with care and attention

Do you have any comments about our removals crew?
Ant & John were very polite and courteous. Nothing was too much trouble for them. Very impressed.

Why did you use us?
Very impressed with the information available.

Email to Claire
Just a short email to say a big thank you for a thoroughly professional and satisfying experience we had with our recent move. From the first phone call to the last box being removed from the van, everything went very smoothly. A big thanks go to Ant and John who moved our stuff. Nothing was too much trouble for them. They handled everything with care and attention and they were very polite and helpful. Once again a big thank you for being such a remarkable company. You can have my recommendation any day!                                                                                                                                                                              

Very helpful and accommodating with requests

Do you have any comments about our removals crew?
Very helpful and accommodating with requests. They were quick and efficient.

Very friendly and approachable.

Do you have any comments about our removals crew?
Very friendly and approachable.

Where can we improve our removals day experience?
Had no concerns

Why did you use us?
Recommended by friends

Do you have any additional comments or concerns regarding any portion of the service you received?
Packing was done over two days and I felt that the crew had slightly underestimated amount left to do the second day as started to run late. However, they phoned for extra crew and got the job done in the required time.

They were a lovely bunch

Do you have any comments about our removals crew?
They were a lovely bunch

Why did you use us?
Price and confidence in ability to do a good job based on prior experience.

Comments regarding your initial enquiry
Gave info I needed.

Absolutely fantastic all day

Do you have any comments about our removals crew?
Brilliant, Darren, Antony, Gareth and Adrian were absolutely fantastic all day, they were very patient when there was a wait for keys and worked so hard, and were pleasant and polite throughout

Where can we improve our removals day experience?
No improvement needed

Why did you use us?
Promotional leaflet through letterbox

Do you have any additional comments or concerns regarding any portion of the service you received?
A big ‘thank you’ to the Britannia team! They were helpful and quick to respond throughout the whole process

Comments regarding your initial enquiry
Prompt, helpful response

Handled the move perfectly

Do you have any comments about our removals crew?
Both Paul and Alan handled the move perfectly and also delivered and assembled a new Natuzzi item. Excellent and polite throughout the move. Please thank them both for us.

Where can we improve our removals day experience?
You can’t it was just perfect

Why did you use us?
One of the best in the trade

Do you have any additional comments or concerns regarding any portion of the service you received?
Thanks to all the team

Comments regarding your initial enquiry
Office staff were very professional

Extremely helpful

Do you have any comments about our removals crew?
Extremely helpful

Where can we improve our removals day experience?
Wrap my solicitor in cling film and mail them to Brazil!

Why did you use us?
Quickest to respond

Comments regarding your initial enquiry
Expensive

Made me feel comfortable.

Do you have any comments about our removals crew?
Amiable, courteous and respectful.

Why did you use us?
Reputation and local.

Comments regarding your initial enquiry
Very professional and courteous, made me feel comfortable.

Tom and Alistair were absolutely brilliant

Do you have any comments about our removals crew?
Tom and Alistair were absolutely brilliant

Why did you use us?
Professionalism

Comments regarding your initial enquiry
Informative and knowledgeable

Very professional, efficient, helpful, considerate and good fun

Do you have any comments about our removals crew?
John, Adrian, Alan, Gareth and Adam were very professional, efficient, helpful, considerate and good fun making the stress of moving much more relaxing. We were just glad we could help with their fitness going up 46 steps to the flat with all the furniture and boxes.

Why did you use us?
More professional than other quotes we received. Martin did a great job convincing us that he knew what he was doing and therefore your company. We did not regret our decision at all.