Customer Reviews

Very accommodating regarding our storage to new home dates

Why did you choose to get a quote from us and where did you get our contact details?
Recommend by a friend

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You were recommended and had good reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
On both occasions they were excellent, hard working and friendly

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
You were very accommodating regarding our storage to new home dates

Listened closely to what I had to say about items to be moved

Why did you choose to get a quote from us and where did you get our contact details?
Recommended by a friend

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Recommended by a friend

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Rhys, Ben and Chris listened closely to what I had to say about items to be moved and where to and if not sure they asked. They carried out the job efficiently and professionally. A very good team.

How would you rate our communication?
10/10

How can we improve our service?
There is nothing to improve, just keep up the standard of service I received.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
People say moving properties is stressful, it's true. Having conversations with Luke about the move and what would happen on the day, I felt more reassured that all would be okay on the day and it was.

They arrived on time, did exactly what they said they would do

Why did you choose to get a quote from us and where did you get our contact details?
Leaflet posted through my door

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Professional, and brilliant online reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The move team were Chris G, Chris K and Rob and they were superb. Nothing was too much trouble,  they were positive, friendly, professional and quick workers. They arrived on time, did exactly what they said they would do and were excellent on the day. Thank you to all of them.

How would you rate our communication?~
10/10

How can we improve our service?
Quote was slightly more expensive than others.

How likely are you to recommend us to your friends / family?
10/10

The surveyor was helpful and informative

Why did you choose to get a quote from us and where did you get our contact details?
Online search and the quote was reasonable.

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
I felt that the surveyor was helpful and informative

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The move team were excellent, friendly, professional and extremely helpful, nothing was too much trouble.

How would you rate our communication?
10/10

How can we improve our service?
More flexibility on time if there is a problem with the key at the other end.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
I hope the team (removal team) get to know about how good the service was, they are the most important element of the move.

Competitive price and excellent reputation

Email to Jayne and Ernie

Hi Lynne and Ernie,

Just a quick email to thank you for all of the help given for our recent move within Rochdale.

The process from start to finish has been exceptional and ran extremely smoothly - thanks to both of your help and guidance along the way.

We were especially pleased with removal day. The team turned up well ahead of schedule and worked non-stop to get everything packed (and unpacked at the other end, despite the delay in the other people not having moved out of their property!). I can’t remember their names, but I would be most grateful if you could pass on our thanks to them. They are a credit to the company.

Kind regards and thanks again.
 

Good price and excellent customer service

Why did you choose to get a quote from us and where did you get our contact details?
Excellent reviews online.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good price and excellent customer service.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly and hard worers.

How would you rate our communication?
10/10

How can we improve our service?
Just keep what you are doing.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The all round friendliness of the team.                               

Friendly and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Used before

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
Used before

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly and helpful

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Professional, considerate and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Costs

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Professional, considerate and helpful

How would you rate our communication?
9/10

How can we improve our service?
Very happy with your service

How likely are you to recommend us to your friends / family?
10/10

Confidence you would do a good job

Why did you choose to get a quote from us and where did you get our contact details?
Post, looked professional

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Confidence you would do a good job

How would you rate your move team?
10/10

How would you rate our communication?
10/10

How can we improve our service?
N/a

How likely are you to recommend us to your friends / family?
10/10