Customer Reviews

The lads who moved us worked so hard and till late

Email to Martin Wilkes

We just wanted to thank you and your team for a smooth move. The lads who moved us worked so hard and till late, to finish the job. We would also like to thank you Martin for tips on packing and reassurance that the job was going to be done professionally and it was. Thanks again & Merry Christmas.

Super helpful, very professional and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Google. National company with good reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Friendliness, responsive, flexible

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Super helpful, very professional and helpful. Careful and considerate

How would you rate our communication?
10/10

How can we improve our service?
Top service

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Very punctual

All staff were first class

Why did you choose to get a quote from us and where did you get our contact details?
Needed to get three quotes

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Initial staff I dealt with were excellent

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
All staff were first class from my initial contact with Lynne, who was magnificent with dealing with all the changes, to the team of Alistair, Paul, Ellis they made the move work.

How would you rate our communication?
10/10

How can we improve our service?
I cannot fault the service

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?

I cannot say how highly impressed I was with the service, it was first class, great customer service, great product and all done like clockwork!

Very polite and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Wanted a trusted brand on a very stressful day that would do it all for me. Got details online.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Always nice to work with a cooperative and you were available.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
George and Dave were very polite and helpful and even gave us the name of a local takeaway on our first night!

How would you rate our communication?
10/10

How can we improve our service?
The online portal wouldn't let me decline the insurance (my home insurance already covered us). Had to do it by ringing up.

How likely are you to recommend us to your friends / family?
10/10

We were very satisfied with all staff concerned

Why did you choose to get a quote from us and where did you get our contact details?
Found on the internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Impressed with Mr Humphries

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
No problems

How would you rate our communication?
10/10

How can we improve our service?
We were very satisfied with all staff concerned

How likely are you to recommend us to your friends / family?
10/10

I can’t stress how amazing the service was

Email to Lynne

WOW I can’t stress how amazing the service was last week. The guys were incredible. 

My wife said the best way to describe the service is like having your dad helping you but a professional team of them! We can’t thank the guys enough. 

Early each day to arrive, polite, friendly, professional, fast and efficient and showed care for all our items. 

Simply the best ! 

Please pass on our thanks to Tony and the team. Thank you all! Amazing service

Service was great from start to finish

Why did you choose to get a quote from us and where did you get our contact details?
Recommended by Estate Agent

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good price

How would you rate your move team?
10/10

How would you rate our communication?
10/10

How can we improve our service?
Service was great from start to finish

How likely are you to recommend us to your friends / family?
10/10

​The team made a difficult day much easier

Why did you choose to get a quote from us and where did you get our contact details?
From a postcard sent to my address

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Wanted a professional team

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were excellent, professional and friendly

How would you rate our communication?
10/10

How can we improve our service?
No issues

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The team made a difficult day much easier

Good price and great customer service

Why did you choose to get a quote from us and where did you get our contact details?
I found you on Google and the reviews were good

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good price and great customer service

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were great, we got everything into the flat quickly

How would you rate our communication?
10/10

How can we improve our service?
No critiques

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
I'm really thankful for your service. I thought it would be a lot harder and more time-consuming, but it was stress free. Special thanks to Lynne who made sure I got all my boxes sooner than expected, and to the men who helped me move in -- unfortunately I don't remember their names.

Fast, caring and focused

Why did you choose to get a quote from us and where did you get our contact details?
My mum was moving and she had received a flyer through her door

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
7/10

Why did you choose to move/store with us?
Cost and service offered

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Fast, caring and focused

How would you rate our communication?
9/10

How can we improve our service?
Send a final note the day before the move to confirm you are coming the next day and approx time

How likely are you to recommend us to your friends / family?
9/10